Refund Policy
Last updated: May 31, 2026
Important: Non-Refundable Payments
All payments made through WeaTeach are non-refundable. By completing a purchase, you acknowledge and agree to this policy.
1. General Policy
All purchases on WeaTeach — including individual courses and course packages — are final and non-refundable. This policy applies regardless of the payment method used (PayPal, cryptocurrency, Alipay, or bank transfer).
2. Why Non-Refundable
- Course content is prepared and made available immediately upon purchase
- Digital products are delivered and accessible upon purchase
- Instructors are independent content creators who receive payment for their courses
3. Exceptions
Refunds may be considered only in the following cases:
- Duplicate charges: If you are charged twice for the same purchase
- Technical errors: If a platform error prevented you from receiving the service
- Course unavailability: If a purchased course is removed or made permanently unavailable
Exception requests must be submitted within 14 days of the original purchase to [email protected].
4. Dispute Resolution
If you have a dispute regarding course quality:
- Contact the instructor directly to resolve the issue
- If unresolved, contact WeaTeach support for mediation
- WeaTeach will review the case and may offer credit or an alternative course at its discretion
5. Chargebacks
Filing a chargeback with your payment provider without first attempting to resolve the issue through WeaTeach may result in account suspension.
6. Contact
For refund-related inquiries, contact us at [email protected].