Privacy Policy

Last updated: May 31, 2026

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, password (hashed), profile details
• Payment Information: Payment method details, transaction records, billing information
• Contact Information: WhatsApp number (optional), phone number
• Usage Data: Pages visited, features used, browsing duration
• Device Information: Browser type, IP address, operating system

2. How We Use Your Information

• To provide and maintain the Platform
• To process payments and transactions
• To send transactional emails (order confirmations, account verification, password resets)
• To send marketing communications (with your consent)
• To improve our services and user experience
• To comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

• Instructors/Students: Necessary contact and order information to facilitate course delivery
• Payment Processors: PayPal, NOWPayments, Alipay for processing transactions
• Email Service: Brevo (Sendinblue) for sending transactional emails
• Legal Authorities: When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures including:

• Password hashing using bcrypt
• HTTPS encryption for all data transmission
• Secure session management
• Regular security updates

5. Cookies

We use essential cookies for session management and authentication. See our Cookie Policy for details.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Transaction records are kept for 7 years for tax and legal compliance purposes.

8. International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

The Platform is not intended for children under 13. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email.

11. Contact

For privacy-related inquiries, contact us at privacy@weateach.com.